The bar looks like a Warsaw cabaret club – there were fake flowers on each table, filthy mirrored walls. The hotel is adorned with 70’s style patterned carpet in mustard and red, the curtains do not match and are equally old fashioned. The hotel looks as if it has not been decorated for the last twenty five years – paint peels off all the walls, there is damp in the bathrooms and a smell of damp throughout the hotel. However, we were shocked upon arrival – we went on holiday on the basis of relaxing in a comfortable climate and we have come back exhausted, we have lost weight and we are extremely stressed. I booked this hotel on the basis that it was being sold to be as a five-star hotel. We stayed at the Unsaphire hotel in Tekirova. There are plenty of other hotels with their own beach in the area.… So, essentially, we have paid for a service that wasn't provided to us. We have been asked to provide an email address to which the photos would be sent. Finally, we have done parasailing at the watersports centre on the hotel's beach and we paid for the photos. On one occasion, I have actually timed it and it took entire 10 minutes! Not very good if your room is on the top floor. It always took a log time to wait for the lift. Even though there were four of them, only one was working most of the time. The hotel had a massive problems with the lifts. On another occasion, there was a small stone in my food, which I haven't noticed, so I have broken a part of my tooth off! A number of other hotel guests I've spoken to have complained that they felt sick after eating certain food items. On one occasion, I found a piece of black plastic in a vegetable stew. First of all, the food that they served regularly contained foreign objects. Staff are selective on who gets good service - men are served at the restaurant bar before women ! Oh - and the mattresses are hard and lumpy ! The hotel rate themselves 5* - its barely 3* !…Įven though the location of the hotel is nice and it's got its own beach, there were many problems with it. I bought cleaning materials and did it myself ! Used cups and glasses have not been removed and we have not had any clean ones left for tea/coffee. Nor is the rooster which crowed constantly from around 4am ! The maid service is appalling - the bathroom sink or surfaces havent been cleaned the entire time. The room is at the front of the hotel over looking the bins which were filled/emptied in the early hours - the noise if hundreds if empty bottles crashing is not conducive to a good nights sleep. The balcony is tiny - we could barely sit on it together - in fact we havent for the entire time. Secrets Puerto Los Cabos Golf & Spa ResortĬoming to the end of 10 day holiday in this hotel - and wont be sad to leave ! Had asked for twin beds but given a double (not really suitable for 2 mature ladies).Hotels near Harmonia Leather And Furs Center.Hotels near FUN&SUN FAMILY Club Saphire.
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